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jrtwigz
12-05-2005, 01:49 PM
Hi,

I'm trying to install the calendar and I followed the instructions but I am getting the error below:

There was an error connecting to the mySQL database.

The error was reported as:

Access denied for user: '[removed]' (Using password: YES)

I created my database named "ultimate" (no quotes obviously) and I used the user name "[removed]" with the password "[removed]"

I did the auto install from Easy Calendar but I can't get it to work. I gave the user name full database permissions as well.

I must be missing something, I was given a string when I created the database but I'm not sure where I put that code.

Please help...

Thank you
Dan
Brian
12-05-2005, 01:59 PM
That error message is generated by mySQL. So, mySQL can't log into the database using the information that was entered into the calendar. It appears that it doesn't like the user name and password combination.

Did you use any software to create the mySQL table (like cPanel, phpMyAdmin, etc...)?
jrtwigz
12-05-2005, 02:05 PM
Hi Brian,

Thank you for the quick response, to answer your question I used Cpanel10-->MySQL Databases to create the database.

Thank you
Brian
12-05-2005, 02:14 PM
cPanel requires the user name of the hosting account to be added before the database name and user name. Example:

userName_databaseName
userName_databaseUserName
jrtwigz
12-05-2005, 02:21 PM
Brian,

my user name is [removed] so my database name became [removed]_calendar and my user name became [removed]_dan1974

I'm still getting the same access denied error message.
Brian
12-05-2005, 02:26 PM
Do you have localhost as the host name?
jrtwigz
12-05-2005, 02:34 PM
Yes, currently it is listed as a local host. I'm not even sure where to put the provided code once the database was created.
I appreciate your help.
Brian
12-05-2005, 02:43 PM
Please open a support ticket with the login to your calendar's Setup Manager and I'll see what I can do. :)
jrtwigz
12-05-2005, 02:48 PM
Ticket ID:HIS-67487Thanks Bryan I appreciate it.
jrtwigz
12-06-2005, 01:01 AM
Hi Bryan,

Thanks for your help, my hosting company fixed the problem for me..
Brian
12-06-2005, 02:08 PM
I assume they added the missing password for your database?

Glad you're up and running now!