View Full Version : HELP! Problem with new installation of trial - Category Setup is stuck in a loop!
12-15-2005, 03:01 AM
I installed the trial tonight, and was unable to add a new event in the Event Manager. When you click the Add Event button the page goes out to lunch and only the header ever gets rendered.
I figured I would make sure all the settings were correct before pointing fingers, so I went back to Setup Manager and looked at each of the pages' settings. When I got to Categories, that page also went out to lunch. I got tired of waiting, so I used the browser's STOP button. Then, the page rendered, except I got the list of categories over and over probably hundreds of times!
Please help, my boss promised a client they would have something to look at before we buy the license, which will be as soon as it's working properly and I can get it integrated into their site redesign...
12-15-2005, 03:03 AM
Which of course means I was supposed to have it done yesterday...
12-15-2005, 08:43 AM
What database type are you using?
What version of PHP is on your server?
12-15-2005, 12:22 PM
Flat file database.
PHP build info can be found here:
Thanks for getting to me quickly!
12-15-2005, 02:09 PM
I've discovered that this is something specifically with the Zend Optimizer and PHP Version 5.1.1. I'm working on a solution to this and will post an updated version as soon as a solution is found. :)
12-15-2005, 02:33 PM
If it helps, I installed the ionCube encoded zip version, and I had to download the latest ionCube loader DLL and files from their website.
Should I have installed the Zend optimized instead? The test script told me that the ionCube was the right version, based on the test script:
12-15-2005, 02:39 PM
And you have the same problem with the script hanging when trying to add an event with the ionCube version?
12-15-2005, 03:03 PM
Let me be more clear - the ionCube version is the ONLY one I've installed...
12-15-2005, 03:36 PM
I'll have an update out tonight that should address this. It will be a installation that is specific to PHP 5.
12-15-2005, 03:56 PM
Thank you very much! Can you reply to this thread when you have it? I will be waiting with bated breath...
12-15-2005, 05:39 PM
Please download the newest tester script (just updated), then download the calendar distribution from the tester page, then re-install the entire calendar script.
12-15-2005, 10:22 PM
I installed the latest code, and the Customer and Add Event pages will come up now. Thanks.
Unfortunately, the Add Event page is not working properly. Instead of a dropdown with the months, I get the following text: "SELECTED> January February March April May June July August September October November December"
Any ideas? I would LOVE to get this working so we can buy a license - we really like the product...
Thanks in Advance,
12-15-2005, 10:31 PM
Here's the HTML source snipped from that area of the Add Events page:
<table width="600" border="0" align="center" cellpadding="4" cellspacing="0" class="formBoxBorder">
<td align="left" width="33%">
Category: <select name="epcCat" class="formElements" id="category"><option class="s22" value="2">Birthdays</option><option class="s21" value="1">Events</option><option class="s23" value="3">Holidays</option><option class="s24" value="4">Special Events</option></select>
<option value='12' SELECTED>December</option>
<select name="yearM" class="formElements" id="yearM">
12-15-2005, 11:37 PM
Can you open a support ticket with the URL and login to your Setup Manager?
12-16-2005, 12:06 AM
Absolutely. Thanks for taking the case!
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