Changed Domain and requested new key - where is it?

[dougdina]

I submitted a request for a new license key and got an email that says:

"Per your request, a new license key has been issued.
Use the Setup Manager to reset and obtain a new license key.
The Setup Manager is usually found at:
http://www.YourDomain.com/calendar/setup/index.php
Once logged in, select License then click the Reset License link.
Next, follow the prompts to enter the order number and obtain the new license key."

But I need the license key to log in. Where is it? Please send it to me in an email so that I can enter it.

Thank you,

Doug

[Brian]

You do not need the license key to log in. Just follow the instructions exactly as you posted above.

[dougdina]

I logged in with the new domain name and password. I am now on the page that wants the order number. I entered the order number associated with the old domain name can clicked 'Save'. It now puts me back into the Setup Manager login screen. I am going around in circles.

How do I resolve this? Don't I get a new order number?

[Brian]

Login Loop FAQ:

https://www.easyphpcalendar.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=52

[dougdina]

This is really becoming quite a hassle. Wouldn't it be easier just for me to re-purchase the software?

[Brian]

A looping login is a server/PHP issue and not anything to do directly with the calendar. You or your server admin should fix the PHP sessions issue first, then the looping login problem will go away and allow you to enter your license key.

[dougdina]

Here is the path to PHP that I was given by my provider:
<?php
//session_save_path("/home/users/web/b1421/d5.audiocage/public_html"); // FULL SERVER PATH TO SESSION STORAGE DIRECTORY
?>

I pasted in the Order Number and it still dumps me back into the login screen.

[Brian]

The line is commented out. Try this:

<?php
session_save_path("/home/users/web/b1421/d5.audiocage/public_html");
?>

[dougdina]

Oops!! Sorry I did not notice that it was commented out.

I'd like to transfer my "old" calendar data to the new domain. Is there an easy way to do this?

P.S. This is my last question for awhile, I promise.

[Brian]

If you're using a flat-file database, just copy the database directory to the new server. If using mySQL, dump the old database and put it on the new server.