License Key Error on Page

[mgrdc]

I previously installed Easy PHP Calendar and have had no problems. I recently upgraded to version 6. After upgrading my Setup Manager displayed the Invalid License Key error. I referenced the Knowledge Base and found this article: https://www.easyphpcalendar.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=2&nav=0,1. (https://www.easyphpcalendar.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=2&nav=0,1.%20)

This repaired the Invalid License Key error within the Setup Manager, but now my calendar displays License Key Error message as seen below:


License Key Error.
[Running in limited mode] [Help (http://www.easyphpcalendar.com/keyError.php)]




After reviewing the forum I found a few threads on this issue. I referenced the Server Path Issues document found in the Knowledge Base https://www.easyphpcalendar.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=51&nav=0,4 (https://www.easyphpcalendar.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=51&nav=0,4) I followed the steps outlined in this guide. The Setup Manager properly wrote the paths into the calendar.php file. However, my calendar is still displaying the error message above on my site.

[ve9gra]

Have a link to your installation?

[mgrdc]

http://www.maconbibbpz.org/artman2/publish/calendar/index.php

[Brian]

What is the link to your calendar directory?

What I'm seeing is the calendar is in a iframe, then in an HTML page being included from a PHP file. The calendar is meant to be embedded directly in a page. Doing it they way you are is causing PHP to lose the authentication for the calendar.

[ve9gra]

http://www.maconbibbpz.org/calendar/

Actually seems to have the license error right on the calendar itself.

[mgrdc]

I tried removing the iframe, but as my calendar is embedded within a CMS application, it does not display on the site without utilizing iframe tag. The CMS application creates a .php file for the calendar page. In that calendar page the iframe calls the calendar.php file.

If I can't utilize the iframe tag to call the calendar file within my CMS application, is there a method you recommend that would be better to embed the php file to resolve the issue above?

[ve9gra]

Since the error shows up even on the actual demo page, the problem is not with the iFrame.

[Brian]

Click the HELP link and request a new license key. This should fix your problem.

[mgrdc]

I requested and obtained a new license key. I reset the license key as per the email instructions. This was the second time we have reset the license key on this install of Easy PHP Calendar. The issue is still occuring. Could there be a file path issue in the calendar.php file? I know the application should generate the proper file paths through the set up manager, but that is the only other thing I can think of that might be causing this error message as we reset the license key. Thoughts?

I really need to get this issue resolved. It is unprofessional to have this error message on my active site. This issue has been going on for over a week. Is there a quicker way to get resolution to this issue other than the forum?

[Brian]

You seem to be registering another domain than the one you posted in an earlier reply.

Open a support ticket with the URL and login to your Setup Manager and I'll try to fix it for you.

[Brian]

The link you provided in your ticket is for a different domain name than the one you're referencing in this thread. I replied to your ticket with further instructions. :)

[mgrdc]

The issue has been resolved via email communication. For those following this thread below is a summary of the process and end result in case you too are in the same boat!

We had the calendar displaying on our website. The Setup Manager was located on the website on a SSL page. As a result, the SSL page produces a different domain name. This caused the application to write urls for the unlicensed domain name. To resolve the issue, we purchased an additional license for the parked domain (see article:
https://www.easyphpcalendar.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=34 (https://www.easyphpcalendar.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=34)). A new license key was issued for the parked domain. We were provided steps via email on how to add the new license key to the application. Everything works perfectly now! Thanks resolving our issue!