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Forum: General Support Yesterday, 11:49 AM
Replies: 9
Views: 82
Posted By Brian
It could be that your server is using IPV6 too,...

It could be that your server is using IPV6 too, so it's a combination of both. Can you confirm this?
Forum: Installation / Upgrade Questions 06-16-2013, 07:21 PM
Replies: 5
Views: 80
Posted By Brian
You can't directly use a Version 6 database with...

You can't directly use a Version 6 database with Version 7. If you tried to use the same database you will have issues.
Forum: General Support 06-16-2013, 12:41 PM
Replies: 3
Views: 41
Posted By Brian
One other option is they may be accessing the...

One other option is they may be accessing the calendar on an un-licensed domain. This would cause a license error on the calendar and only one event will be displayed for any given month.
Forum: General Support 06-16-2013, 12:29 PM
Replies: 9
Views: 82
Posted By Brian
Try this one: ...

Try this one:

http://www.resortvacationproperties.com/rvp/events-calendar.php?mo=6&yr=2013
Forum: General Support 06-15-2013, 11:44 AM
Replies: 9
Views: 82
Posted By Brian
IPV6 may be something to look at. Can you have...

IPV6 may be something to look at. Can you have them see of they can view our web site without a license error? (Our web site is on Version 7 and uses a different licensing system.)
Forum: General Support 06-15-2013, 09:54 AM
Replies: 9
Views: 82
Posted By Brian
The calendar doesn't care about the ISP of the...

The calendar doesn't care about the ISP of the user. Just the domain that's being used when accessing the script. Are they using your licensed domain?
Forum: General Support 06-14-2013, 08:09 PM
Replies: 9
Views: 82
Posted By Brian
What version are you running?

What version are you running?
Forum: General Support 06-14-2013, 11:26 AM
Replies: 1
Views: 39
Posted By Brian
See if this helps: ...

See if this helps:

https://www.easyphpcalendar.com/forums/showthread.php?t=15093
Forum: Other Announcements 06-13-2013, 07:26 PM
Replies: 0
Views: 67
Posted By Brian
Version 6 EOL

Support for Version 6 is reaching it's End Of Life (EOL) on June 30, 2013. It is recommended to upgrade to Version 7 to continue receiving support.

If you must still receive support for Version 6...
Forum: Installation / Upgrade Questions 06-12-2013, 10:03 AM
Replies: 5
Views: 80
Posted By Brian
Thanks for pointing out that issue with the...

Thanks for pointing out that issue with the instructions. I've fixed it to say index now instead of demo.

To upgrade Version 6, you only need to download the latest release and follow the upgrade...
Forum: General Support 06-08-2013, 10:24 AM
Replies: 1
Views: 81
Posted By Brian
Yes. Don't give the public/visitor user access to...

Yes. Don't give the public/visitor user access to those groups.
Forum: General 06-06-2013, 10:34 AM
Replies: 6
Views: 158
Posted By Brian
Can you reply to your support ticket with the...

Can you reply to your support ticket with the exact same information you're entering on your server so I can try to replicate it on our test servers?
Forum: General Support 06-04-2013, 07:36 PM
Replies: 2
Views: 62
Posted By Brian
Please see this FAQ: ...

Please see this FAQ:

http://www.easyphpcalendar.com/support/knowledgebase.php?action=displayarticle&id=83
Forum: Customizations (Themes / Templates) 05-25-2013, 10:50 AM
Replies: 5
Views: 198
Posted By Brian
You may need to ask the people that made the...

You may need to ask the people that made the template for directions on how to include PHP in it.
Forum: General Support 05-25-2013, 10:48 AM
Replies: 1
Views: 120
Posted By Brian
Feature requests forum or a support ticket.

Feature requests forum or a support ticket.
Forum: Installation / Upgrade Questions 05-24-2013, 05:31 PM
Replies: 10
Views: 180
Posted By Brian
If your page is in the calendar directory itself,...

If your page is in the calendar directory itself, the require should only contain "calendar.php".
Forum: Installation / Upgrade Questions 05-24-2013, 05:26 PM
Replies: 10
Views: 180
Posted By Brian
You also need the line(s) of code from the...

You also need the line(s) of code from the calendar mode/style you want to include on you page and put it where you want the calendar to appear.
Forum: Installation / Upgrade Questions 05-24-2013, 05:21 PM
Replies: 10
Views: 180
Posted By Brian
There is no license file for Version 7.

There is no license file for Version 7.
Forum: Installation / Upgrade Questions 05-24-2013, 05:19 PM
Replies: 10
Views: 180
Posted By Brian
Actually, I don't see the calendar at all on the...

Actually, I don't see the calendar at all on the page. Do you have all of the calendar require code in your page(s)?

Version 7 integrates the exact same way as Version 6, so if was working, there...
Forum: Customizations (Themes / Templates) 05-24-2013, 05:16 PM
Replies: 5
Views: 198
Posted By Brian
I really don't know what a "HTML routine" is. Can...

I really don't know what a "HTML routine" is. Can you elaborate?
Forum: Installation / Upgrade Questions 05-24-2013, 05:15 PM
Replies: 10
Views: 180
Posted By Brian
See if this FAQ helps: ...

See if this FAQ helps:

http://www.easyphpcalendar.com/support/knowledgebase.php?action=displayarticle&id=83
Forum: Customizations (Themes / Templates) 05-24-2013, 12:12 PM
Replies: 5
Views: 198
Posted By Brian
Please see the Integration section of the...

Please see the Integration section of the instructions for the code you need to add.

Also, be aware that your server needs to know to parse the file as PHP. If you save it as .html instead of...
Forum: General Support 05-17-2013, 07:53 PM
Replies: 1
Views: 106
Posted By Brian
You want the category colors to be different than...

You want the category colors to be different than what is in the database?
Forum: General Support 05-13-2013, 06:37 PM
Replies: 8
Views: 108
Posted By Brian
Don't delete the Config file, but delete...

Don't delete the Config file, but delete everything else. Might want to back up everything first.
Forum: General Support 05-13-2013, 06:09 PM
Replies: 8
Views: 108
Posted By Brian
No need to run an install to switch encoder...

No need to run an install to switch encoder versions. Just upload the files and use.

I would definitely upload new files from the current release. Don't run or upload the install. Then log into...
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