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Cannot get license key from my order number
Old 11-05-2011, 11:31 PM   #1
FlthyMcNsty
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Default Cannot get license key from my order number

I am having trouble getting my license key for my install.


I had a trial set up under a different domain and have since switched to the correct domain. After doing so I purchased a license to activate the full featured package. After getting my order number, I was unable to reset my license key by clicking the reset link. I would get the warning popup, but when I clicked ok, it just went back to the same page.

After doing this a number of times, I edited the current trial license.php file by removing the word "Trial" from the $orderNumber line. This at least allowed me to get to the order number input field. However, when I enter my order number into the input field and hit save I get a license number that is just a string of X's. Saving it still results in a limited use mode.

I have done this on a several sites before and it worked flawlessly, but with this install I am running into problems. They are all running on the same server so I know the server is set up correctly.

Any advice would be greatly appreciated.
 

Old 11-06-2011, 09:01 AM   #2
Brian
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Sounds like one or more of the files may be corrupt in the setup directory. Try uploading them again and a new calendar/license.php from the distribution files.
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Old 11-06-2011, 03:30 PM   #3
FlthyMcNsty
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Thanks, Brian, while just re-uploading the files didn't work, it made me think I should just reinstall. It worked after that.
 
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