GoDaddy and Zend Optimizer

[tonynoriega]

Hey all... so i saw the thread just below me about goDaddy hosting and all of a sudden the website isnt functioning...

same deal here... but i have some indepth info that im not sure about...

So, obvioulsy just today the site errored out, and i get the error:

Zend Optimizer not installed

This file was encoded by the Zend Encoder / Zend SafeGuard Suite
In order to run it, please install the freely available Zend Optimizer, version 2.1.0 or later.
What is the Zend Optimizer?

The Zend Optimizer is one of the most popular PHP plugins for performance-improvement, and has been freely available since the early days of PHP 4. It improves performance by taking PHP's intermediate code through multiple Optimization Passes, which replace inefficient code patterns with efficient code blocks. The replacement code blocks perform exactly the same operations as the original code, only faster.
In addition to performance-improvement, the Zend Optimizer also enables PHP to transparently load files encoded by the Zend Encoder or Zend SafeGuard Suite.
The Zend Optimizer is a freely-available product from Zend Technologies. Zend Technologies is the company that develops the scripting engine of PHP, also known as the Zend Engine.


So i opened up my PHP.ini file on the server and saw this:

[Zend]
zend_optimizer.optimization_level=15
zend_extension_manager.optimizer=/usr/local/Zend/lib/Optimizer-2.5.7
zend_extension_manager.optimizer_ts=/usr/local/Zend/lib/Optimizer_TS-2.5.7
zend_extension=/usr/local/Zend/lib/ZendExtensionManager.so
zend_extension_ts=/usr/local/Zend/lib/ZendExtensionManager_TS.so

then i got into the PHP portion of the CGI Admin of the web host and see this right off the bat...


This program makes use of the Zend Scripting Language Engine:
Zend Engine v1.3.0, Copyright (c) 1998-2004 Zend Technologies with Zend Extension Manager v1.0.6, Copyright (c) 2003-2004, by Zend Technologies

Zend Memory manager: Enabled

***THAT IS ALL UNDER THE PHP4 AREA IN CGI ADMIN***

In the PHP5 area of the CGI Admin, i see this:

This program makes use of the Zend Scripting Language Engine:
Zend Engine v2.2.0, Copyright (c) 1998-2008 Zend Technologies

Zend Extension 220060519
Zend Memory Manager: Enabled
Zend Extension: 220060519

What do i need to tell GoDaddy support when i submit the ticket...
obviously i dont have access to the /usr/ directories or anything that deep into the file structure...

any help is greatly appreciated.

[Brian]

Tell them that Zend Optimizer was working and they did something to break it and you would like it working again.

[tonynoriega]

Originally Posted by Brian

Tell them that Zend Optimizer was working and they did something to break it and you would like it working again.

AHahah...roger that..

Its so hard though when i get someone one the phone who wants to go step by step...who can only read off of a que card...

ill give it a shot...

[tonynoriega]

Ok, they said to modify the PHP.ini file to this:

 
 
[Zend]
zend_optimizer.optimization_level=15
zend_extension_manager.optimizer=/usr/local/Zend/lib/Optimizer-3.3.3
zend_extension_manager.optimizer_ts=/usr/local/Zend/lib/Optimizer_TS-3.3.3
zend_extension=/usr/local/Zend/lib/Optimizer-3.3.3/ZendExtensionManager.so
zend_extension_ts=/usr/local/Zend/lib/Optimizer_TS-3.3.3/ZendExtensionManager_TS.so

We'll see.

[jlyon1515]

Originally Posted by tonynoriega

Ok, they said to modify the PHP.ini file to this:

 
 
[Zend]
zend_optimizer.optimization_level=15
zend_extension_manager.optimizer=/usr/local/Zend/lib/Optimizer-3.3.3
zend_extension_manager.optimizer_ts=/usr/local/Zend/lib/Optimizer_TS-3.3.3
zend_extension=/usr/local/Zend/lib/Optimizer-3.3.3/ZendExtensionManager.so
zend_extension_ts=/usr/local/Zend/lib/Optimizer_TS-3.3.3/ZendExtensionManager_TS.so

We'll see.

Hey tonynoriega, I just replied to your post over on the Zend forums saying that I had the same problem.

I've been on the phone twice today with GoDaddy, and both times the support wasn't helpful.

I just copied your above code into an empty php.ini file, and it worked! My site is now back up and running! Thanks you so much!

[tracknut]

GoDaddy was pretty helpful for me, they were right on it - maybe I called after the rest of you woke them up

By the way, I had to put the php.ini file (same contents) not only in the top directory, but also in the /calendar/events directory (so the admin too works), as well as the /calendar/functions directory (so the pop-ups work). Seems maybe it needs to be in every directory where calendar code is executed from.

Dave