Login issue on Firefox 3.0 and Vista
I've been using the calendar for over 2 years and my client mentioned that he couldn't login anymore. He has Firefox 3.0 and has Vista. I use Firefox 3.0 on my PC (excluding Vista) and I didn't have any issue logging in. He describes as "the login screen just takes my username and password and then deletes it and starts all over again when I press enter."
I had him try a few different things (below) but he still haven't been able to log in. I'm not sure what is causing this issue. Any ideas?
- Make sure num lock and caps lock is turned off. Try logging in again.
- Delete your Internet Cookies
- Try logging into the calendar from a different browser - Internet Explorer
- Resetting his password