After Installation : Setup Manager Fatal Error

newhorn · 02-08-2010, 08:37 AM

Hey! Thanks for this great app. Has worked great for several clients already.

Here is the issue, after install of the IonCube PHP 4.X version of the app and configuring password I get this error message while attempting to go to the Setup Manager :

Fatal error: Call to undefined function: html_entity_decode() in /www/cgi/calendar/setup/index.php on line 131

I searched the forums and found some info about: html_entity_decode but had no luck in getting it to work properly. So, it might be that the server is PHP 4.nowhere near what I need (this is a client's account, still waiting to hear from the hosting provider). Anyhow, let me know if there is a way to work with the info I have, or I just missed the boat entirely. Thanks.

**Brian** · 02-08-2010, 09:25 AM

It seems your PHP error reporting is set up too strict, such as for a development situation. Can you adjust your PHP error reporting level? If so, you can make it report less which will make this error go away.

newhorn · 02-08-2010, 09:33 AM

Interesting. I will have to contact their hosting provider. I don't have access to that data, it's a pretty limited account setup.

Also, just found out that they are running php 4.1. I don't know if that would have any bearing on what you have designed. But I do appreciate the help and your quick reply.

newhorn · 02-08-2010, 10:38 AM

So yea, we tried that too. Seems a no-go so far.

You wouldn't happen to have another solution in your bag of tricks? Thanks.

**Brian** · 02-08-2010, 11:08 AM

Sorry, but I misread the error message. html_entity_decode is a PHP 4.3 and greater command and (at least) 4.3 is required to run the calendar. Can they upgrade PHP?

newhorn · 02-08-2010, 11:22 AM

I see.

This is no criticism on you or your software, but the tester gave me a pass on PHP 4.1.2. Is this something you could use to help others in the future? It's probably not common and won't happen very often, but just a thought. Thanks.

We'll just migrate them over to us then if it is an issue, since their host won't budge or get with 2010.

Thanks Brian.

**Brian** · 02-08-2010, 11:27 AM

The test script does check that PHP is 4.3 or better, but there may be something in that server configuration that prevented it from seeing the correct version number.