Why is my credit card declined?


We utilize professional credit card processors to process our orders. We at NashTech, Inc. do not have any control over what they will process or decline. We are also given very little information when orders are declined. However, the most common problem is entering an incorrect billing address that does not match the address on file with your credit card company.

IMPORTANT! If an attempt to order was declined, your card may appear to have been charged, but it is only an authorization that disappear automatically and usually within a few days depending on your credit card issuer. We have no control over this.

Credit Processor FAQ: It is important to note that when the Address Verification Service (AVS) filter declines a transaction as the result of an AVS mismatch, the transaction is voided but the authorization remains. The preauthorized amount reserved against the credit limit of the customer's card will remain for a predefined period of time until it expires. This time period varies with all card-issuing banks....

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