Portal Home > Knowledgebase > Licenses > How do I change the email address associated with an order?
To update an email address associated with an order / license, open a support ticket and supply the following information:
1) Old email address:
2) New email address:
3) Order Number:
4) Date of purchase:
5) Amount of purchase:
6) Attach a copy of the order receipt.
If you do not have all of this information, provide what you do have. You may be asked additional questions to confirm ownership of the license.
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